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General

Seamless collection:

  • 96% Recycled Polyamide (QNOVA® by FULGAR)
  • 4% Elastane

Ocean bottle:

  • BPA-free PET plastic
  • BPA-free silicone
  • 90% Recycled Stainless Steel with Powder Coating
  • 100% Recycled Ocean-Bound Plastic

Organic Cotton Socks:

  • 60% Organic Cotton (GOTS® Certified)
  • 37% Polyester
  • 3% Elastane

To learn more about our product journey click here.

Seamless Collection

(Based on UK Women size -full size guide)

XS/S size 6-10
M/L size 10-16
XL/XXL size 16-20

Socks

S/M Women size 3.5 - 7 / Men size 4.5 - 8
M/L Women size 7.5 - 10.5 / Men size 8.5 - 11.5

Customer Service Team
General Enquires: hello@pioneer-clothing.com
Returns Enquires: returns@pioneer-clothing.com
Customer helpline: 01420 525512

Our products are made to last.

Seamless Range

Our products are designed with durable materials, with an estimated of 200 wears and washes.

We aim to minimise our environmental footprint by using energy-efficient manufacturing processes that consume significantly less water compared to traditional methods. Our products are designed for durability to ensure they last longer, encouraging customers to buy less and wear longer. We are committed to continuously improving our processes and are transparent about our goals and the challenges we face.

Socks

Our socks are made from GOTS Certified Organic Cotton.

Water bottle

Pioneer Clothing has partnered with Ocean Bottle to bring you a product designed for longevity. Ocean Bottle prioritises durability and offers a 10-year warranty, ensuring any defective or broken parts are replaced for free. All parts of the bottles can be recycled.

Find more about our Products on our Planet page

If your desired item is out of stock, simply subscribe to our newsletter, and we’ll notify you by email as soon as it’s available again.

We believe in producing only what is needed to reduce waste, so we avoid mass bulk production.

Who doesn’t love a discount?

As a start-up brand committed to offering affordable prices for sustainable products, we currently have limited discounts. However, as we grow, we look forward to introducing more opportunities for discounts and offers,

In the meantime, be sure to sign up for our newsletter, and we’ll keep you updated on any sales or special offers!

We are strongly against the use of Photoshop on our models.

We only have used minimal editing- to show the real life colour and quality of each product.

Orders

You will find your Tracking number in your Order Confirmation Email.

If not, please contact hello@pioneer-clothing.com

UK Shipping

On the Royal Mail website or download the app "Royal Mail" check the progress of your deliveries by enter your tracking ID.

For more information visit: https://www.royalmail.com/downloadapp

International Shipping

Track your order through your confirmation email.

Depending on your country- We could be using alternative shipping services.

For queries about Delivery- please contact Hello@pioneer-clothing.com

Each product has its our care guide,

Our Seamless Wear:

  • Turn inside out and machine wash no more than 30 degrees (Washing over 30 degrees can cause discolouration!)
  • Wash with the correct colours
  • Do not use fabric softener or bleach
  • Do not tumble dry or dry at high temperatures
  • Dry away from direct heat and sunlight
  • Do not dry clean
  • Do not iron
  • Do not overload the washing machine

Our Cotton Socks:

  • Turn inside out and machine wash no more than 30 degrees]
  • Wash with correct colours
  • Do not bleach
  • Do not tumble dry or dry at high temperatures
  • Dry away from direct heat and sunlight
  • Do not dry clean
  • Do not overload the washing machine
  • Do not iron

Our Water bottles

Dishwasher safe! - up to 60℃

  • Step 1: Open your Ocean Bottle (our Ocean Bottles have a dual opening so no narrow necks to worry about here)! 
  • Step 2: Tip out any unused contents and make sure it’s empty. 
  • Step 3: Fill the bottle with warm water and a splash of dishwashing liquid. Because the bottle opens into sections you won’t need any special equipment so just scrub the walls and bottom of the bottle. Be sure to clean both the inside and the outside!
  • Step 4: Remember to follow step three with the spout and the lid.
  • Step 5: Nice and dry. Air it out upside down or dry with a clean cloth. 
  • Step 6: Put it back together. Top Tip: Store it with the lid off (this will help keep your Ocean Bottle smelling its best).

You have up to 14 days to return your Products.

Email to notify us of your return: Returns@pioneer-clothing.com

Send Returns to:

[Order Number
Freepost RLSR-YHYX-YUGS
Blacknest Road
Blacknest
Hants
GU34 4QE]

View the full Return Policy here

Customer Service Team

Helpline: 01420 525512

  • VISA
  • Mastercard
  • Apple Pay
  • Google Pay
  • American Express
  • Discover
  • Diners Club
  • Maestro
  • Union Pay
  • Shop Pay

We are looking to add more payment options soon.

Contact Hello@pioneer-clothing.com for any queries regarding payment.

Europe

  • Standard - 3-7 Business days
  • UK DPD - 2-3 Working Days
  • UK Next Day delivery - Order before 3pm.

Europe

  • DHL Express – 1-2 days
  • Deutsche Post – 3- 5 days

Rest of World

  • DHL Express - 1-5 days
  • Deutsche Post – 5-10 days

Shipping times may vary depending on transport and customs processes.

Please also keep in mind any potential delays due to bank holidays.

Returns and Refunds

You have up to 14 days to return your Products. 

Email to notify us of your return: Returns@pioneer-clothing.com

Send Returns to: 

[Order Number + Freepost RLSR-YHYX-YUGS 

Blacknest Road

Blacknest

Hants

GU34 4QE]

View the full Return Policy here

Customer Service Team

Helpline: 01420 525512

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we’ve approved your return, please contact us at hello@pioneer-clothing.com.

You can cancel your order, this will take approximately 7 working days to get a return on your money.

Once an order has been placed and paid for you will be unable to change or modify your order as we will already be working on getting it to you!

If you have any concerns, you can get in contact with our support team directly at hello@pioneer-clothing.com

We offer a 14-day return policy for unworn items in their original condition, with the tag still on. Visit our returns page for more information​

Simply contact our returns team at returns@pioneer-clothing.com for instructions.

Contact us at returns@pioneer-clothing.com, and we will arrange a replacement or refund

Contact us

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Pioneer Clothing

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